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VMware vSphere: Troubleshooting Workshop [V6.0]

National Business Training - Computer Training

Course Summary

This hands-on training workshop provides students with the advanced knowledge, skills, and abilities to achieve competence in troubleshooting the VMware vSphere® 6 environment.

Course Schedule

    • This course is not currently scheduled. Call 919-595-8200 or email for dates or private training.
  • S - ScheduledGTR - Guaranteed to Run

Course Outline


Understand the course objectives
Understand the scope and topics covered by the course
Become familiar with online technical resources
Become familiar with the VMware education system and certification tracks


Identify the effects of a system problem
Define the troubleshooting scope
Use a structured approach
Understand the troubleshooting principals
Follow a logical troubleshooting procedure
Troubleshooting examples


Use command-line tools to identify and troubleshoot problems
Use VMware vSphere® Management Assistant
Locate and interpret important log files
Export relevant log files for technical support
Use vRealize Log Insight for log aggregation and problem analysis
Use vRealize Log Insight for efficient log search


Identify the symptoms of network-related problems
Analyze and resolve standard and distributed switch issues
Analyze virtual machine connectivity issues and restore them
Examine common management network connectivity issues and restore configurations
Identify and prevent potential problems


Troubleshoot storage (iSCSI, NFS, VMFS, and VSAN) connectivity problems
Analyze hardware malfunction and software misconfiguration scenarios
Identify multipathing-related issues, including PDL and APD
Analyze possible causes, recover from the faulty conditions, and restore storage visibility


Identify and recover from vSphere HA related issues
Analyze and troubleshoot various types of vSphere vMotion issues related to virtual machine migrations
Discuss and recover from vSphere DRS problems to achieve proper function and balanced resource use
Examine vSphere cluster failure scenarios and possible solutions


Understand the vCenter Server and Platform Services Controller (PSC) architecture in vSphere 6
Identify and resolve authentication issues
Troubleshoot VMware Certificate Authority (VMCA) and certificate store issues
Analyze and fix vCenter Server services issues
Examine ESXi host and vCenter Server failure scenarios and resolve the issues


Analyze and resolve common virtual machine snapshot issues
Identify possible causes and resolve virtual machine power-on issues
Troubleshoot virtual machine connection state issues
Resolve problems seen during VMware Tools™ installations
Discuss content library and identify common misconfigurations
Examine failure scenarios and provide solutions

Actual course outline may vary depending on offering center. Contact your sales representative for more information.


Course Objectives

By the end of the course, you should gain a solid
understanding of the functionality in vSphere 6 and be able to meet the following objectives:
Use vSphere Web Client, the command-line interface, and logs to diagnose and resolve problems in the vSphere environment
Introduce troubleshooting principals and procedures
Troubleshoot networking issues and recover from them
Analyze storage failure scenarios and resolve the issues
Troubleshoot vSphere cluster failure scenarios and analyze possible causes
Diagnose common VMware vSphere® High Availability issues and provide solutions
Troubleshoot problems related to virtual machine migration (VMware vSphere® vMotion®) and improve resource use (VMware vSphere® Distributed Resource Scheduler™)
Troubleshoot vCenter Server issues
Identify ESXi host issues (analyze failure scenarios and correct them)
Troubleshoot faulty virtual machines, including installation issues, snapshot issues, connection issues, and more


This product is currently out of stock and unavailable.

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