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Business Skills Training Courses

Business Skills Training Courses

National Business Training offers soft skills courses that can offer benefits ranging from improving communication, enabling conflict resolution, and time management. Business skills courses at National Business Training include real world scenarios to provide you with actionable steps to take upon returning to work.

77% of employers say soft skills are just important as hard skills.

Soft Skills

Our Business Skills training courses include:

Communication Skills

Business Etiquette

Conflict Resolution

Business Writing

Time Management

Email Etiquette

Grammar Essentials

Motivating Your Employees

Browse the offerings¬†on this page and reserve a spot in one of National Business Training’s business skills training courses today!

Business Skills Courses

National Business Training - Computer Training
3

Advanced Communication Skills

In this course, students will be shown how to apply advanced verbal and written communication techniques in the workplace.

National Business Training - Computer Training
3

Appraising Performance

This course provides an overview of the basics of conducting performance appraisals, which can increase quality and productivity.

National Business Training - Computer Training
3

Business Etiquette

Learn to understand the concepts of business etiquette and learn how to apply business etiquette rules in a wide variety of typical business situations.

National Business Training - Computer Training
3

Change Management

This workshop will give all participants an understanding of how change is implemented and some tools for managing their reactions to change.

National Business Training - Computer Training
3

Coaching and Mentoring

The Coaching And Mentoring workshop focuses on how to better coach your employees to higher performance.

National Business Training - Computer Training
3

Communication Strategies

This workshop will help participants understand the different methods of communication and how to make the most of each of them.

National Business Training - Computer Training
3

Conflict Resolution

Participants will learn crucial skills to help with conflict resolution, including dealing with anger and using the Agreement Frame.

National Business Training - Computer Training
3

Creative Problem Solving

This workshop will give students an overview of the creative problem solving process, as well as key problem solving tools that they can use every day.

National Business Training - Computer Training
3

Customer Service

This workshop will look at all types of customers & how we can serve them better. Gain a strong skillset including dealing with difficult customers, & more.

National Business Training - Computer Training
3

Effective Business Writing

Learn effective strategies to sharpen your writing skills by structuring your ideas logically, exercising diplomacy in letters and reports, and more.

National Business Training - Computer Training
3

Effective Time Management

Practice techniques that will help you achieve a more effective use of your time so that you can further your professional and personal goals.

National Business Training - Computer Training
3

Email Etiquette

In this course, students will learn about e-mail policies and learn how to write professional e-mail memos that convey appropriate messages.

National Business Training - Computer Training
3

Employee Motivation

This course will assist students in understanding and implementing strategies that will help to motivate their work force.

National Business Training - Computer Training
3

Excellence in Service – Advanced

Learn how to develop and monitor service standards to support exceptional customer service, build customer service teams and more!

National Business Training - Computer Training
3

Excellence in Service – Basic

Learn how to identify customer types, set customer expectations and maintain a positive attitude when working with customers.

National Business Training - Computer Training
3

Fundamentals of Communication

In this course, students will be shown how to apply verbal and written communication techniques in the workplace.

National Business Training - Computer Training
3

Grammar Essentials

In this course, students will review the rules of grammar, identify common grammar errors, and refine their business writing style.

National Business Training - Computer Training
3

Interpersonal Skills

In this course, students will be shown how to apply advanced verbal and written communication techniques in the workplace.

National Business Training - Computer Training
3

Leadership and Influence

Once you learn the techniques of true Leadership And Influence, you will be able to build the confidence it takes to take the lead.

National Business Training - Computer Training
3

Motivating Your Employees

This course will assist students in understanding and implementing strategies that will help to motivate their work force.